FAQs

Support

All your HR/Admin department and company staff need to use ESS is a web browser and an internet connection. You can login to ESS using your login/password for any of the following services:

  • Google
  • Facebook
  • Twitter
  • LinkedIn
  • Yahoo
  • Office 365
  • Microsoft Live
Category: Support

Yes, any modern browser can be used such as Google Chrome, Microsoft Explorer, Microsoft Edge, Apple Safari and Firefox.

You can login to ESS using your login/password for any of the following services:

  • Google
  • Facebook
  • Twitter
  • LinkedIn
  • Yahoo
  • Office 365
  • Microsoft Live
Category: Support

Yes, your staff will require an internet connection with sufficient bandwidth in order to access their accounts.

Category: Support

No, anyone can access ESS anytime from any device. Each employee will have a different login/password to ensure full security and privacy.

Category: Support

We offer multiple forms of support:

Feel free to contact us at support@davyness.com for more details.

Category: Support

Yes, our premium support hours can be used to help you do this. Please contact us at support@davyness.com for details on how to purchase premium support services.

Category: Support

Yes, our premium support hours can be used to help you do this. Please contact us at support@davyness.com for details on how to purchase premium support services.

Category: Support

We’re constantly making improvements to ESS and making these seamlessly available to you. If however you need a specific feature, please contact us at support@davyness.com and we will evaluate the feasibility of including this. 

Category: Support

Yes, you will benefit from the constant upgrades and improvements we do. The majority of these upgrades are free to you. 

Category: Support

We constantly test these to ensure ESS works regardless of your version of Office/Windows. ESS currently works with all modern versions of Windows and MS-Office. If you encounter any problem in using ESS, please send us an email to support@davyness.com .

Category: Support

We strive to always improve the service and design new and innovative features. As a result, most will be free, but, at times, some new features may come at a cost. Please review the Terms of Service for details this policy.

Category: Support

Contact our support team at support@davyness.com.

Category: Support

Yes, however if you have staff changing time zones (for example on a business trip) the time will be the same as the one of your head office.

Category: Support